Catskill Chill 2016 Lineup: Mike Gordon, George Clinton & Parliament Funkadelic, Greensky Bluegrass, Electron, Keller Williams’ Grateful Grass, Break Science Live Band and Duo Sets, Dopapod, Goldfish, Perpetual Groove, Deep Banana Blackout, Rob Garza DJ Set, Turkuaz, Kung Fu, The Werks, Cabinet, Particle, Zach Deputy, Ryan Montbleau, Orgone, The Nth Power, The Main Squeeze, Pink Talking Fish, Tauk, Pigeons Playing Ping Pong, Space Jesus, Roosevelt Collier’s NY Get Down, Tom Hamilton’s American Babies, The Heavy Pets Tribute to the ‘80s, Gibbz, Jen Durkin & The Business, G-Nome Project, Big Something, Scott Pemberton, Elise Testone’s Zeppelin Tribute, The Magic Beans, Danny Mayer Trio, Beau Sasser’s Escape Plan, The Indobox, Lespecial Primus Tribute, The Primate Fiasco, Hayley Jane and The Primates, The Jauntee, West End Blend, Shwizz, Fikus, ShwiKus, Out of the Beardspace, Turbine plays Radio Dead, Mister F, Strange Machines, Broccoli Samurai, Relative Souls, The Breakneck Boys, Formula 5, Youth Posse, Animal ReportersFor more information, visit Catskill Chill’s website, Facebook, Twitter and Instagram pages (@CatskillChill | #Chillfam) The seventh annual Catskill Chill Music Festival, set to take place September 23rd-25th at their new home New Minglewood in Lakewood, PA, has announced the details of their VIP packages, which go on sale tomorrow, July 13th at 1pm EST. The 2016 VIP package includes all the amenities that were available last year, in addition to exclusive use of an indoor/outdoor VIP and Artist swimming pool/jacuzzi and intimate VIP BBQ sets with private performances by Eric Krasno Band and Michelangelo’s Sunday Sauce featuring Nick Cassarino, Roosevelt Collier, Steve Molitz, Nate Edgar, and Michelangelo Carubba. The VIP package also includes access to the onsite pre-party on Thursday, September 22nd, featuring two sets of Twiddle and several other performers. Check out all the specifics of the 2016 VIP Package below:Exclusive Viewing Area at the Main Stage, featuring Private VIP cash bar with discounted beveragesExclusive Main Stage Chill Tent with seating options and complimentary snacks, located adjacent to the VIP Main Stage Viewing AreaPrivate VIP daytime BBQ on Saturday, September 24th, with a performance by Eric Krasno BandPrivate VIP daytime BBQ on Sunday September 25th with a performance by Michelangelo’s Sunday Sauce featuring Nick Cassarino, Roosevelt Collier, Steve Molitz, Nate Edgar and Michelangelo CarubbaExclusive use of indoor/outdoor VIP/Artist swimming pools and Jacuzzi from 10 AM to 4 PM Friday-SundayThursday Pre-Party Included, featuring two sets of TwiddleVIP Lounge Cabin, conveniently located near VIP camping and the Main Stage, featuring an air-conditioned lounge space. This is the perfect place for VIP’s to sit back and Chill!VIP only bathrooms with showers, located within the VIP Lounge CabinVIP Parking in the nearest lot to the Main Stage, adjacent to the VIP Camping areaClose to Car VIP Camping, adjacent to the Main StageSwift VIP Festival EntranceGolf cart move in/move out escort service to whisk you and your gear to your campsite or cabin upon arrival on Thursday (1:00 PM to Midnight) and Friday (9:00 AM to Midnight), and for your departure on Monday (8:00 AM to 1:00 PM)2016 Catskill Chill Commemorative T-Shirt2016 Catskill Chill Commemorative Poster2016 Catskill Chill Commemorative VIP LaminateOne of the defining characteristics of Catskill Chill is its unique setting. Hosted at New Minglewood, a private summer camp in Lakewood, PA, the venue has cabins for rent, paved pathways throughout, a beautiful lakefront, covered stage facilities, free parking, and free camping. Additional highlights of New Minglewood include indoor movie theaters, indoor and outdoor spaces for yoga, art, and wellness workshops, an easy-to-traverse campus, and “closer than ever” parking. While the “B Stage” and Club Chill will remain covered venues, this will mark the first year that the Chill will present an outdoor main stage for attendees to enjoy music in the open air, under the stars. The festival also offers a farmer’s market, craft and food vendors, a communal bonfire nightly, and an open mic.GA tickets are currently available at the festival’s website. VIP upgrages go onsale tomorrow at 1pm EST.Check out the full lineup below:
View Comments Happy Friday, and welcome to a post-The Wiz Live! society. It’s been a wild week, from live telecasts to Jedi founding fathers and punk rock longshoremen. As always, we’re here to wind down with a roundup of the craziest stories from the past seven days. Put Mary J. on pause for one minute; it’s time for Lessons of the Week!Wiz Casual Is the New Biz CasualSo we wanted to meet the Wizard, and on December 3, we finally did. And this time, the Wiz was a Queen (no, not Lesli Margherita). While Queen Latifah served us drag king realness in her first scene of The Wiz Live!, she shocked us even further with her next look: a bathrobe. Pair that with David Alan Grier’s Lion slippers and you’ve got the perfect watch-from-home ensemble!Lin-Manuel Uses the ForceDoes he have a time turner? Has he cloned himself? We don’t have answers; all we know is Mr. Miranda deserves a break that he probably wouldn’t take anyway. There’s Hamilton. He’s writing for Disney. He and Vanessa Nadal are raising a toddler. Now, he’s composing a new cantina song with J.J. Abrams for Star Wars. So yes, Lin-Manuel’s playing everywhere, including a galaxy far, far away.Fantine Needs Her Hand CreamThere was a time when men were kind, and Fantine’s hands were soft. While preparing for her show, Les Miserables star Montego Glover revealed that even though she’s playing a defeated, down on her luck factory worker-turned-prostitute, hand cream is an absolute must at all times. She goes through all that and still keeps her beauty products?! They must be worth a centime, my dear.Les Miz Will Run for 1×276 Days MoreLes Miz (and, in turn, Fantine’s super soft hands) have set a date to bid us adieu. The revival will wave the flag of freedom high for the last time on September 4, 2016. So if you’re mourning the loss, just think of how much you can do in nine months! If you get a super short haircut, you can grow it out! You can build a 24,601-foot barricade! You can walk from Montreuil-sur-Mer to Paris and back 80 times!Mark Strong Could’ve Been a Punk LawyerBefore Olivier winner Mark Strong was starring on Broadway and hanging out with Arthur Miler at the von Trapp mansion (that really did happen), he was a total punk. The View From the Bridge star revealed that acting wasn’t always his goal; he started in a punk rock band and went on to law school. If he ever wanted to return to his roots, “Eddie and the Longshoremen” wouldn’t be the worst band name.Waitress’ Pie Is Filled With InclusivenessWhat’s sweeter than pie? An all-female, all kick-ass creative team for the Broadway-bound Waitress musical. Director Diane Paulus and writers Sara Bareilles and Jessie Nelson have ordered up some choreography from Broadway alum Lorin Latarro, marking the first all-female creative team in Broadway history. Throw in Tony-winning star Jessie Mueller and you have a recipe for a pie that packs a punch.Fiyero’s Been Blending Through LifeFiyero is one fine, scandalacious Winkie prince, and you can even drink him in smoothie form! According to Jonah Platt, a Fiyero smoothie would consist of, among other things, passion fruit and protein powder. Wait, why aren’t there Wicked smoothies available at the Gershwin Theatre? We would totally drink a kale-infused smoothie if it had “Elphaba” in the title. OK, maybe.Wayne Brady Will Give You a PiggybackWayne Brady’s rocking some serious footwear on stage in Kinky Boots, and he’s learning that in order to fully understand being a diva, you have to walk, strut and dance a mile in her shoes. Now that he’s entered the Land of Lola, Brady’s much more sympathetic to those who wear high heels. He’ll even give you a piggyback ride if you need it! But if you’re wearing kinky flats, you can walk.Anthony Ramos Is a Sucker for Boy BandsAnthony Ramos may rap and croon R&B on stage in Hamilton, but when he’s not in the spotlight, it’s entirely possible to catch him listening to the Backstreet Boys or *NSYNC. The Broadway newcomer revealed that his pop culture guilty pleasure is any and all boy bands. That’s not a bad thing, Anthony. We can totally see you strung up like marionettes with Lin, Leslie and Daveed.Ali Stroker Is Ready for Her CloseupSpring Awakening’s Ali Stroker is making history as the first Broadway actor in a wheelchair, so she might be offended after seeing Kylie Jenner fetishizing her disability in a controversial photo shoot. Instead, she’s excited to highlight the bridge between sexuality and disability. She even wants to recreate the shoot herself. If you need a photographer, Ali, Melchior and Wendla have our info.
I recently observed focus group members as they shared their observations and frustrations with recent changes in online and mobile banking applications at their multibillion dollar Credit Union. I came away thinking how impressed I was with these members’ knowledge of banking services and their willingness to share their thoughts on how the Credit Union could serve them better. And I came away thinking, as well, that the issues raised spoke directly to the changing role of CEOs in Credit Unions in the 21st Century. And what is that changing role? In a recent article, “The Changing Role of the 21st Century CEO”, we discussed the need for CEOs to adjust their roles to focus on listening to learn, developing learners to be leaders, and changing their organizations’ planning and focus to succeed in this new digital environment. What was left unsaid, was the critical role the CEO must play in driving the organization toward an enterprise-wide focus on customer needs and satisfaction. And before you say, “but of course, that is what we all want and expect,” ask yourself if your organization has a Voice of the Customer (VoC) program that enables customer-centric problem solving and decision-making? And ask yourself if your organization has initiated enterprise-wide efforts to make Customer Experience Management a pillar of your strategic and tactical plans and actions. I suspect the answers to both are somewhere between “started” and “what’s VoC and what’s CX?”Why must the CEO’s role include CX leadership?The biggest issue raised by those focus group participants centered on the failure of the new online and mobile services to preserve functionality the members needed and had come to expect. And the members questioned what process the Credit Union went through to choose the new applications and to develop use cases and test plans, including testing those use cases with members.The members’ issues and questions revealed that the Credit Union’s efforts (decisions and processes) were more product-centric than customer-centric, leaving the members wondering why the Credit Union did what it did; and why they, the members, weren’t asked. Despite the marketing rhetoric and proclamations of being member focused, most Credit Unions are product-centric, not customer-centric, and make decisions based largely on internal interests and assumed understanding of what members want. This has to change. For Credit Unions to succeed in this digital, customer-needs-driven environment, CEOs must take on the role of Chief Customer Experience Officer. CEOs must lead the way for their organizations to focus on member needs first and foremost by showing how success at customer experience satisfaction will lead to new business, higher retention, lower delivery costs and higher net returns. There is no greater new “focus” for 21st Century CEOs than this because digital delivery, data access and data analysis is driving your competitors forward, and you must keep up to succeed, even survive.If You Aren’t Actively Engaged in VoC and CX Efforts, You Better Start, Now We all like to think we know our businesses, and that includes knowing our customers. But there is too much evidence to the contrary, when it comes to customer understanding, to hold onto that belief. It is no longer enough to be close to right when creating and delivering products and services to your customers. It is no longer enough to be a bit better than your competition at delivering those products and services. It is no longer enough to be “friendlier” or less “fee focused.’’ In this digital age, “enough” is not god enough. You must outperform your competitors at the task of meeting the stated needs of your customers. Do that well, and you will retain their business, get more of it, and get their friends and family members’ business too. But to do that, you have to get busy, now.It’s time you got busy working on these VoC and CX initiativesAssessing your culture and working to turn it to customer-centric listening and learning.Assigning champions to help you introduce and grow cultural change that leads to decision-making and process change.Setting objectives for capturing and prioritizing customer expectations and preferences that let you organize to act to consistently delight customers.Designing VoC processes and implementing technology to continuously gather customer feedback and stage it for analysis and action.Governing data from multiple sources (including CRM) to understand and act upon customer needs and interactions.Measuring results, learning from them, and doing better in each iteration of effort; because you must become a learning organization to succeed.Why a close encounter of the fifth kind?Too often, we think we know what our customers want and we act on that belief. But when we actually communicate with them, we find that they are not who we thought they were. In fact, who they are and what they want often turns out to be quite “alien” to us. The 21st century CEO’s role, therefore, must include leading efforts to listen and learn from customers and members; and to redefine your organization’s mission and culture to enable meeting your members’ most important needs and wants.UFOs: Encounters with Unidentified Flying Objects have been categorized into five groups as close encounters of the first, second, third, fourth and fifth kind. The fifth kind involves direct communication between aliens and humans. 31SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Greg Crandell Greg Crandell provides strategy, market planning, business development, and management consulting to financial technology firms and their clients – Credit Unions and Banks. For more years than he wishes to admit, … Web: queryconsultinggroup.com Details