The post-1994 labour legislation, the product of extensive consultation between government, labour and employers, has established institutions to nurture sound, co- operative industrial relations.Organised labour is represented in Nedlac by the three main labour federations, the Congress of South African Trade Unions, National Council of Trade Unions and the Federation of Unions of South Africa. (Image: South African Federation of Trade Unions)Brand South Africa reporterSouth Africa’s labour legislation is among the most progressive in the world, providing for institutions to settle disputes and ensure fairness in the workplace.This was not always the case. Industrial relations in the apartheid era were characterised by high levels of racial discrimination, conflict, union repression, cheap labour policies and authoritarian management style.The post-1994 labour legislation, the product of extensive consultation between government, labour and employers, has established institutions to nurture sound, co- operative industrial relations:NedlacCCMACommission for Employment EquityEmployment Conditions CommissionProductivity SANational Skills AuthorityUnemployment Insurance BoardNational Economic, Development and Labour CouncilNedlac aims to allow inclusive and transparent decision making about labour issues. Launched in 1995, it brings together representatives from all sectors of society who debate and try to reach consensus on social and economic policy issues in what the body terms “social dialogue’.Funded by the Department of Labour, Nedlac’s work is conducted in four chambers: the labour market chamber, the trade and industry chamber, the development chamber, and the public finance and monetary chamber. The chambers report to a management committee which oversees the work programme and administrative issues.Organised labour is represented in Nedlac by the three main labour federations, the Congress of South African Trade Unions, National Council of Trade Unions and the Federation of Unions of South Africa.Read more: Trade unions in South AfricaOrganised business is represented by Business Unity South Africa, an umbrella body which brings together the Black Business Council and Business South Africa.Website: www.busa.org.zaOrganised community is represented by the South African Youth Council, the National Women’s Coalition, the South African National Civics Organisation, Disabled People South Africa, Financial Sector Coalition and the National Co-operatives Association of South Africa.The government delegation to Nedlac includes ministers, directors-general and senior officials from ministries and departments including Labour, Finance, Trade and Industry, and Public Works.Website: www.nedlac.org.zaCommission for Conciliation, Mediation and ArbitrationThe Commission for Conciliation, Mediation and Arbitration (CCMA) was established in terms of the Labour Relations Act of 1995 as a dispute prevention and resolution body. Although it is publicly funded, it is not controlled by any political party, trade union or business organisation.Its policy-making structure is an 11-member governing body comprising three state representatives, three representatives of organised labour, three representatives of organised business, a chairperson and the director of the CCMA. It replaced the Industrial Court.The CCMA’s main brief is to:Mediate to prevent and settle industrial disputes;Conciliate workplace disputes;Arbitrate disputes that remain unresolved after conciliation; andFacilitate the establishment of workplace forums and statutory councils.Commissioners are selected on the strength of their experience and expertise in labour matters, particularly relating to dispute prevention and resolution. The CCMA has offices in major towns in all nine provinces.Website: www.ccma.org.zaCCMA call centre: 0861 16 16 16Commission for Employment EquityThe focus of employment equity is to create equitable workplaces that are free from unfair discrimination. South African businesses are legally obliged (under the Employment Equity Act) to ensure representation of black people, women and people with disabilities in the workplace.A statutory body that falls under the Department of Labour, the Commission for Employment Equity monitors employers who employ 50 or more workers to ensure that they:Eliminate unfair employment discrimination by promoting equal opportunity and fair treatment; andAchieve a diverse workforce that is broadly representative of South Africa’s people.The nine-member commission is appointed by Nedlac, and includes a chair and eight members (two representatives each from the state, organised labour, organised business and community).Read more: Employment Equity FAQWebsite: www.labour.gov.zaEmployment Conditions CommissionThe Employment Conditions Commission was established in terms of the Basic Conditions of Employment Act, which aims to advance economic development and social justice by regulating the right to fair labour practices.The commission’s brief is to advise the Labour Minister on any matter concerning basic conditions of employment and trends in collective bargaining.Website: www.labour.gov.zaProductivity SAProductivity SA is a tripartite body of employers, government and labour dedicated to the development and enhancement of South Africa’s productive capacity through research, information dissemination, training, facilitation, consultation, auditing and monitoring all productivity issues and challenges.Website: www.productivitysa.co.zaNational Skills AuthorityThe National Skills Authority was established in terms of the Skills Development Act and is made up of representatives from organised business, labour, government and community organisations. Its main function is to advise the Labour Minister about a national skills development strategy and its implementation.The Act seeks to address the reality of the global economy and the need to increase skills in the country to improve productivity and the competitiveness of industry, business, commerce and services. It also looks at ways of making society more inclusive.As part of this developmental approach, employers are obliged to contribute a percentage of their annual payroll towards skills training. The Skills Development Levy is paid to the SA Revenue Service, the majority of which is distributed to Sector Training and Education Authorities (SETAs).See the Seta contact list on the SA Qualifications Authority‘s websiteUnemployment Insurance BoardThe Unemployment Insurance Board advises the Labour Minister on:Unemployment insurance policy;Policies arising out of the application of the Unemployment Insurance Act;Policies for minimising unemployment; andThe creation of schemes to alleviate the effects of unemployment.Would you like to use this article in your publication or on your website? See Using Brand South Africa material.
Share Facebook Twitter Google + LinkedIn Pinterest By Matt ReeseThe 2019 installment of the Ohio Cattlemen’s Association Annual Meeting and Awards Banquet featured a wide array of topics and a great crop of award winners.The Outstanding County Affiliate Award was presented to Clark County Cattle Producers; the Environmental Stewardship Award was presented to Andy, Erin and Brian Stickel of Wood County; the Young Cattleman of the Year Award was presented to Brad Thornburg of Belmont County; the Commercial Producer of the Year Award was presented to Allan and Kelly Robison and Thad and Amanda Robison of Champaign County; the Seedstock Producer of the Year Award was presented to the Lee Miller family of Paint Valley Farms in Holmes County; the Industry Service Award was presented to Tom Price of Delaware County; and the Industry Excellence Award was presented to Bob Agle of Clark County.Among the discussion topics was the fair amount of criticism recently regarding sustainability in the beef industry. Sara Place, with the National Cattlemen’s Beef Association, is working to correct the misinformation out there and share the very sustainable story of U.S. beef production.“There is a lot of misinformation out there about greenhouse gas emissions and beef. Methane is a greenhouse gas and that is something we get attention on with cattle. There is no doubt that cattle make methane and they haven’t just started doing that in the last few years. It is a greenhouse gas,” Place said. “However, when we look at data sources like the EPA puts out in a greenhouse gas emission inventory, the total direct emissions that come from beef cattle production are 2% of emissions. Transportation is 26% of the emissions and electricity is about 30%, just to put it into context. We produce greenhouse gas emissions [in the beef industry], just not to the extent that sometimes the media attention would lead you to believe.”In contrast, beef production has many positive benefits for the environment.“The value proposition for beef is really strong. We call it upcycling. Cattle are taking things that are of little to no value to people and making a much higher value product. They are making more high quality protein for the human food supply than they use. Most of the production land we use for beef can’t be used for anything else, so we are expanding the land base available for producing food,” Place said. “Even in the agricultural industry it can be hard to know what is true and what the facts are. There are a lot of different views out there about eating animals. One question I have gotten is, ‘Have you ever looked into a cow’s eyes and seen its soul?’ People have different views and that really drives these conversations. Most people just interact with animals like their cats and dogs. Food production is a little different for most people to grasp.”Allison Rivera, the executive director of government affairs for the National Cattlemen’s Beef Association, covered some of the legislative highlights from 2018 and the challenges for 2019.“We just got a farm bill passed right before the shutdown, so that is great. We were pleased with that and we would love to start implementing some of the wins that NCBA got. The foot and mouth disease vaccine bank and the Conservation Title are wins for our producers but we have to get USDA back up and running so that we can start implementing some of those wins,” Rivera said. “We are working with appropriators on the fake meat language and making sure that the food safety aspects of these cell culture products go through the rigorous inspection process that our producers’ products go through. We have a lot of members of Congress — both Republicans and Democrats — in a good place on this, but while we are in this shutdown all that is at a standstill.”The shutdown has also caused uncertainty for livestock haulers operating under the electronic logging device (ELD) exemption. Currently, transporters of livestock are not required to have an ELD and drivers do not need to carry any documentation regarding this exemption. The statutory exemption will remain in place until further notice.“We are sitting in a ‘until further notice’ for ELD delay for livestock haulers,” Rivera said. “What that looks like moving forward is based on what Congress gives us when they come back. We hope they continue to give us that ELD delay until Sept. 30 of 2019.”These and other issues, including trade, remain up in the air for the duration of the government shutdown.“At the end of the day, Speaker Pelosi and President Trump are going to have to come together and find some common ground on the border issue. We have a lot of producers down at the border and this is of great concern to NCBA,” Rivera said. “We’re going to continue to keep a close eye on what’s going on. We hope the government gets up and running soon because the U.S. Department of Agriculture, Department of Transportation and Department of Interior are very important to our producers and we want to continue working with them.” The Industry Service Award was presented to Tom Price (left) of Delaware County. The Seedstock Producer of the Year Award was presented to Lee Miller (right) of Paint Valley Farms in Holmes County. The Young Cattleman of the Year Award was presented to Brad Thornburg of Belmont County. The Industry Excellence Award was presented to Bob Agle of Clark County. The Commercial Producer of the Year Award was presented to Thad, Allan and Kelly Robison and Amanda Robison of Champaign County.
Business managers, business leaders, and entrepreneurs offer all kinds of advice to sales managers and salespeople as to how they might improve sales results. It can be difficult to listen to advice about selling from those who have never carried the bag. The recommendations are often naïve and often ignore the realities and constraints the sales force is forced to confront. If it were easy to sell more or sell faster, your life would be as easy as the non-salesperson’s advice makes it sound.You can react to advice from civilians by being defensive, insulted, or hostile. It’s easy to ignore the suggestions from civilians without the experience base from which to offer the advice they offer. Or you could make a healthier choice and spend the time educating the inexperienced as to your real challenges.Here’s how to deal with advice about sales from civilians.Help Them UnderstandThe primary reason non-salespeople so easily dole out sales advice is because they are unaware of the real challenges we face in sales.When non-salespeople suggest that sales should be closing faster, you need to spend time educating people on your sales process, your client’s buying cycle times, and the velocity of the deals in your pipeline. The business’s need for fast sales doesn’t allow you to violate the natural laws of the sales process or buying cycle. You have to educate non-salespeople on sales cycle times so they understand what options are available when it comes to increasing speed.When civilians suggest that sales people should be closing more business, you educate them the limitations of the sales force. Increasing quotas doesn’t do anything to improve territory coverage or the sales force’s effectiveness. You have to spend time working to help your non-salespeople team members understand what is possible and what isn’t possible.Probably the hardest advice to take from civilians is advice about deal strategy. It’s hard to accept advice about how to move a deal forward from people who have never met your dream client contacts, who weren’t there through the discovery process, who don’t really understand your competitive position, and who don’t have to actually do the work of winning of the deal. You have to help the civilians on your team to understand what it will really take to win your dream client.You help yourself and you help your team when you educate the non-salespeople on your team on the realities, the challenges, and the constraints. This sets you up to do what comes next.Ask for the Resources You NeedYou don’t do yourself or your company any favors by avoiding the battle for resources. Your job is to give the company what it needs in the way of sales results, and to do that you have to ask for the resources you need.You may need to make investments that reduce your sales cycle time. You may need to make investments in a larger sales force to produce the sales results that your company needs from you. You may also need changes or modifications to what you do to serve your dream clients in order to win deals.Asking for what you really need is likely to run smack into a discussion over resources. But often that is exactly the discussion that needs to be had.Sometimes producing results means that you have to put as much energy into selling inside as you do outside. You are more likely to get what you need from the organization if you have spent the time building their understanding of what is needed and why.Engage Them in the Sales ProcessKeeping the civilians away from the sales process is a mistake. The more deeply you engage the entire organization in the realities of selling, the better results you will produce. Selling is a team sport.Instead of keeping non-selling senior management away from the sale process, ask them to engage in the process. Let them join pipeline review and opportunity review meetings. Let them understand what is being done, the challenges, and the opportunities. If you want them to see the world from your viewpoint, invite them to sit on your side of the table and show it to them. Let them feel it.Instead of keeping them away from your dream clients, ask them to join you in sales calls with your dream clients so that they get to see and feel what it’s like to work on big deal. Do some relationship mapping and send the high-level civilians from your company to call on the high-level management team from your dream client. These is work that they can do that makes a difference, and they are normally happy to do it.It’s amazing how much more you can get done and how much faster you can get it done when your whole team is engaged in the deal. They look at your role and they look at deals very differently when they have skin in the game.As a final note, go into this endeavor knowing things aren’t any easier for non-salespeople. Respect their challenges like you want them to respect yours.QuestionsWhy is it so difficult to take sales advice from non-salespeople?Are you ever guilty of telling your non-selling peers how they should do their job?How can you educate your civilian peers on what you need to produce better results?How can you help them understand more about what you need?What actions can you engage management in to help you win your dream client? Essential Reading! Get my 2nd book: The Lost Art of Closing “In The Lost Art of Closing, Anthony proves that the final commitment can actually be one of the easiest parts of the sales process—if you’ve set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall.” Buy Now
Eleven personnel of the CRPF and the State police were injured in an IED blast triggered by Naxals in Jharkhand’s Seraikela Kharsawan district in the early hours of Tuesday, officials said.The blast took place around 5 a.m. when a joint team of the CRPF’s special jungle warfare unit, Commando Battalion for Resolute Action (CoBRA), and the State police was carrying out an operation in the forests of Kuchai area in the district, they said.According to officials, the improvised explosive device (IED) is suspected to have been buried under the dirt track. The injured troops, eight of the CoBRA and rest belonging to the State police, have been airlifted to Ranchi, they said.The joint team was being led by the 209th battalion of the CoBRA of the CRPF deployed in the State for anti-Naxal operations, officials said.